Use Case | Description |
---|---|
AI Helpdesk Agent | Let users ask support questions by voice |
AI Receptionist | Greet users, route requests, or capture basic details in spoken form |
Operational Assistant | Workers in the field or factory can issue spoken commands to agents |
Voice-Enabled Kiosk | Add conversational capabilities to physical spaces (museums, banks, etc.) |
Component | Technology | Role |
---|---|---|
Voice Input | Microphone | Captures user query |
STT Engine | Deepgram | Converts speech to text |
LLM Engine | GPT/Claude | Understands and responds |
TTS Engine | ElevenLabs | Converts response to speech |
Voice Output | Audio Playback | Speaks back to the user |
This toggle activates voice interaction features. However, it will only function once the required API credentials have been added.
Deepgram STT
)ElevenLabs Voice
)Step | Description |
---|---|
Generate API Keys | From Deepgram and ElevenLabs |
Save Credentials | Add them under the Models section in Studio |
Toggle Voice Agent | Enable the feature in agent setup |
Configure Voice Options | Choose voice preferences and map credentials |
Interact with Agent | Speak directly to your agent using your mic |