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Voice Configuration

Voice configuration controls the engine, providers, behavior, and telephony settings used by a voice agent.

Core settings

  • Engine mode: Realtime or Pipeline
  • Voice and speaking style
  • STT, LLM, and TTS providers for Pipeline mode
  • Who speaks first
  • Knowledge and tool access
  • Call recording and transcript settings

Telephony

Connect providers such as Twilio, Telnyx, or Plivo, then assign phone numbers to voice agents.