Retrieve the complete, detailed transcript document for a specific session ID within the caller’s authorized scope.
x-api-key header. You can only fetch transcripts that belong to your organization or authorized scope.sessionId (Path Parameter): The unique UUID of the session you want to retrieve. You typically receive this ID when a session is first initiated, or you can find it by querying the List Transcripts endpoint.200 OK response will return a transcript object containing:
chatHistory: The exact sequence of messages exchanged between the human and the AI. This includes the parsed text of what the user said (via STT) and the text the LLM generated in response.sessionReport: If your agent is configured to extract structured data (like a lead’s name, intent, or a summary of the call), that JSON data will appear here.durationMs (length of the call), messageCount (how back-and-forth it was), and the timestamps (startedAt, endedAt).closeReason: Understand exactly why the call ended. Was it an intentional hang-up, a network timeout, or did the agent gracefully conclude the conversation?